Just had it today. An HP Version Control Agent (version 6.3.0.870, x64) failed to install. Basically the cp013991.exe crashed under Windows Server 2008 R2. But no real error message.
What helped? Ran the cp013991.exe and selected Extract...
Then in an elevated command prompt I ran the vcagent.msi
Finally got an error message: A previous version was still installed. :-) (A previous update from the HP Version Control Repository had failed, leaving the older version of VCA in an undefined state.)
So I uninstalled the previous version manually and could re-install the current version.
Brilliant, thanks!
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